Refund and Cancellation Policy
Refund and Cancellations
Starlight Travel – Cancellation, Refund & Rescheduling Policy
1. Cancellations and Refunds
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Cancellations made 48 hours or more before the scheduled tour are eligible for a full refund and may also be rescheduled at no additional charge.
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Cancellations made between 36 and 48 hours before the tour are not eligible for a refund but may be rescheduled one time at no extra cost, subject to availability.
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Cancellations made less than 36 hours before the tour are non-refundable and not eligible for rescheduling.
2. Rescheduling
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Rescheduling is allowed once per booking, provided that notice is given at least 36 hours in advance of the scheduled tour.
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All rescheduling is subject to availability.
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Additional rescheduling requests may incur a fee or may not be permitted.
3. No-Shows
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Participants who fail to arrive on time or do not show up for their scheduled tour will be considered a no-show. No-shows are not eligible for a refund or rescheduling.
4. Acceptance of Terms
By booking with Starlight Travel, you acknowledge and agree to this Cancellation, Refund & Rescheduling Policy.